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OCTOPUS HAS WARNED CUSTOMERS TO " URGENTLY REPLACE" RADIO TELESWITCH SERVICE (RTS) METERS. 10:55, 02 Jun 2025 Octopus Energy has issued a warning to thousands of customers and UK

households who risk having their energy CUT OFF amid the RTS meter switch-off. Octopus has warned customers to " urgently replace" Radio Teleswitch Service (RTS) meters. The

technology that switches your meter from peak to off-peak price is coming to an end soon. After the Radio Teleswitch Service (RTS) ends, your meter’s timings might not work as expected and

your heating and hot water supply could be affected. Octopus advised: "There’s a simple solution: we need to replace your meter with a smart meter." CEO and Founder, Greg Jackson,

explained how the RTS helps electricity suppliers switch between peak and off-peak times and controls when your heating and hot water turn on and off. READ MORE SMART MOTORWAYS COULD BE

SCRAPPED FROM ENGLAND ENTIRELY But the current planned end date for the RTS service is 30 June 2025. Octopus is replacing RTS meters with smart ones, the energy giant- which counts the likes

of British Gas, OVO, EDF, EON Next and Scottish Power among its rivals - says. Article continues below Octopus explained the switch and said: "Smart meters can be programmed to switch

between peak and off-peak times making them the best technical replacement for your RTS meter. "You’ll continue to get cheaper off-peak energy, and if your heating or hot water is

switched on and off by your current meter, we’ll set it all up to work seamlessly with your new meter. "Should you decide not to upgrade your RTS meter before the service ends, your

meter’s functionality may be affected. Article continues below "You may find that your heating and hot water are continually left on or off, or the charging-up happens at the wrong time

of day. "Without the service to tell your meter when to switch between peak and off-peak times, we won’t be able to confirm how much electricity you have used during your off-peak

hours. "This means your electricity costs could be much higher than before."