Major uk retailer goes down with shoppers 'unable to pay in stores'


Major uk retailer goes down with shoppers 'unable to pay in stores'

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CUSTOMERS AT H&M STORES ACROSS THE UK HAVE BEEN UNABLE TO PURCHASE PRODUCTS FOR SEVERAL HOURS. 05:52, 05 Jun 2025 A major UK retailer’s systems are down - with shoppers "unable to


pay in stores across the UK". Customers at H&M stores across the UK have been unable to purchase products for several hours. A spokesperson for H&M told The Sun: "We are


aware of the problem and are looking into resolving it as quickly as possible. We apologise to our customers for the inconvenience." The incident hit stores across the UK, including


Birmingham, on Wednesday (June 4). Workers spoke out to national newspapers like the Sun and Mail Online over the chaos triggered by the outage. READ MORE WINTER FUEL PAYMENT MAY BE


REINSTATED FOR ALL STATE PENSIONERS AND THEN CLAWED BACK It comes after jeweller Cartier and fashion brand The North Face are the latest victims of cyber attacks. Cartier said: “An


unauthorised party gained temporary access to our system. We contained the issue and further enhanced the protection of our systems and data.” Article continues below North Face said it


discovered a “small-scale” attack in April. It advised customers to change their passwords. Rob Jardin, Chief Digital Officer at cybersecurity specialists, NymVPN, comments: "H&M


hasn’t confirmed the cause of the outage, and there’s no official indication yet that it’s a cyber attack - but given the recent wave of attacks targeting major retailers, it’s naturally one


of the first conclusions people will jump to. “In today’s climate, any unexplained disruption to payment systems or operations is likely to raise red flags, especially when details are


scarce. Article continues below “Until more information is shared, speculation will fill the gap - which is why clear, timely communication from companies is so important in maintaining


trust. “The causes of IT outages like this are often discovered hours after the incident, which is why it is crucial that shoppers take the necessary precautions before shopping online.


"Do not save your payment details with the retailer directly to avoid being even more vulnerable during a data leak.”