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’This book is apt for all junior members of nursing and medical staff, nurse managers, trainers and recruitment within the healthcare setting’ TITLE: Bridging the Soft Skills Gap AUTHOR:

Bruce Tulgan PUBLISHER: John Wiley and sons REVIEWER: Jane Brown, quality governance manager, Clinical Support Worcester Acute NHS Trust WHAT WAS IT LIKE?  This book is another great book

from the author Bruce Tulgan. This is a book for all young professionals. In this day of text speak and employers who are consistently vexed in the gap of social skills in young people this

is an absolute must. In nursing today we often hear about some staff who will not do- they do not want the opportunity of getting the experience as they do not feel they are being paid to do

so, or willing to work shifts. Personally this is not just the younger generation. I feel all levels of staff can benefit from this and strengthen the team dynamics. All too often there

appears a bad apple in the team and everyone questions why they get away with this – simple no one wants to rock the boat. WHAT WERE THE HIGHLIGHTS?  This author knows what he is talking

about and has a business head on his shoulders. This is a well researched subject whereby the author has gained the inside knowledge from surveys, interviews and focus groups, talking to

managers but also more importantly to the young professionals themselves. The author breaks own the generations and begins with generation X (1965-1977 – I just come under the generation

previously) to generation Z (1990-1999). Communication is part of this – and as an investigator there is always an element of poor communication. Is it that my generation are starting to

retire and we are part of the old work ethic? We did derive from a non digital age and were neither imperial nor metric. At the same time is not to be dismissed that generation Z has a

wealth of skills in the technology field and fantastic energy. STRENGTHS & WEAKNESSES:  The strengths are the positiveness that comes from the book the lesson plans are positive and can

be achieved in easy steps. Although this is not a nursing or medical textbook the skills can be applied to all workforces. The reader will find the book easy to read and not jargonistic, and

down to earth. These concepts can be easily applied to training courses. The only weakness I felt from a nursing literature review was the lack of references at the end of each chapter. I

also felt parenting was not mentioned and is that part of the lack of social culture today and a nanny state where children do not go out to play as my generation did. STRENGTHS &

WEAKNESSES: This book is apt for all junior members of nursing and medical staff, nurse managers, trainers and recruitment within the healthcare setting bridging the soft skills gap