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The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Maine Healthcare System. PHONE: 207-623-8411, ext. 2200 or 2969

EMAIL: [email protected] After hours or on weekends, call the operator at 207-623-8411, and ask for the administrator on duty. SUBMIT A FOIA REQUEST Under the Freedom of

Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law. REQUESTING RECORDS

MAINTAINED BY VA MAINE HEALTHCARE SYSTEM EMAIL: [email protected] MAIL: VA MAINE HEALTHCARE SYSTEM FOIA Officer 1 VA Center Augusta, ME 04330 FOR QUESTIONS ABOUT YOUR REQUEST TO VA MAINE

 HEALTHCARE SYSTEM PHONE: 207-623-8411, ext. 4862 ADDITIONAL FOIA REQUEST INFORMATION REPORT AN ISSUE GIVE US WEBSITE FEEDBACK To report a technical issue or give us feedback about this

site, email our web team at [email protected] REPORT SUSPECTED FRAUD OR MISMANAGEMENT Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity,

fraud, inadequate patient care, or mismanagement of VA programs or government resources. PHONE: 800-488-8244 MAIL: VA Inspector General Hotline (53e) 810 Vermont Avenue NW Washington, DC

20420 Learn more about the VA OIG hotline. REPORT PATIENT CARE OR SAFETY ISSUES If you have any concerns about the care and safety of patients or residents, THE FIRST STEP IS TO CONTACT

HOSPITAL MANAGEMENT. If management did not address or resolve your concerns, contact the Joint Commission. SUBMIT A COMPLAINT ONLINE: https://www.jointcommission.org/report_a_complaint.aspx

PHONE: 800-994-6610 FAX: EMAIL: [email protected] MAIL: Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 6018