Pharmacy | VA Portland Health Care | Veterans Affairs
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PHONE REFILLS (AUTOMATED REFILL LINE) 503-273-5201 or 503-273-5183 MAIL REFILLS Mail back the refill request form that comes with your prescription to the provided address. NOTE: Please
don’t drop off the form at the pharmacy when you pick up your new prescription. We can’t process refill requests on the same day that new prescriptions are picked up. AUTOMATED REFILL LINE
An automated refill line is available for all VA Portland patients. Please call one of the following numbers — * (Portland area) * 1- (from outside the Portland area) * After you have
dialed the number, wait for the automated attendant to answer. * Enter your entire social security number, then press the # key. Wait for an answer. * Press 2, then wait for an answer. *
Press 1, then wait for an answer. * Enter the prescription number, then press the # key. Wait for an answer. * To refill additional prescriptions, press 1 and repeat the process. If you are
using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time. For urgent prescriptions
written by a VA-contracted urgent care provider, Veterans can fill a 14-day supply of medication at a… IF A NON-CONTRACTED FACILITY IS USED, Veterans must pay for the prescription and then
file for reimbursement with the local VA Community Care department. To do this, mail a copy of the prescription & receipt to: Pharmacy Reimbursement, 1601 E Fourth Plain Blvd., V3-PCD,
Vancouver, WA 98661 Please note that it can take up to several months for reimbursement. HERE ARE SOME HELPFUL LINKS REGARDING VA-CONTRACTED URGENT CARE FACILITIES; MISSION ACT -
https://www.missionact.va.gov/ - From there, go down the web page and click on Find a VA location near you… - From there, click on VA-approved urgent care locations and pharmacies
near you. - From there, go to the very bottom of the web page and select either... - Fill an Urgent Care Prescription or Find a Network Urgent Care Location