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The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Southern Oregon Healthcare System. PHONE: 541-830-7585 EMAIL: 

[email protected] After hours or on weekends, call the operator at 541-826-2111. SUBMIT A FOIA REQUEST Under the Freedom of Information Act (FOIA), you have a right to federal agency

records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law. REQUESTING RECORDS MAINTAINED BY VA SOUTHERN OREGON  EMAIL: COMING SOON! FAX:

 COMING SOON! MAIL: WHITE CITY VA MEDICAL CENTER Release of Information 8495 Crater Lake Highway White City, OR 97503 FOR QUESTIONS ABOUT YOUR REQUEST TO VA SOUTHERN OREGON  Phone: 

800-809-8725, ext. 3240 ADDITIONAL FOIA REQUEST INFORMATION REPORT AN ISSUE GIVE US WEBSITE FEEDBACK To report a technical issue or give us feedback about this site, email our web team at

[email protected] REPORT SUSPECTED FRAUD OR MISMANAGEMENT Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or

mismanagement of VA programs or government resources. PHONE: 800-488-8244 MAIL: VA Inspector General Hotline (53e) 810 Vermont Avenue NW Washington, DC 20420 Learn more about the VA OIG

hotline. REPORT PATIENT CARE OR SAFETY ISSUES If you have any concerns about the care and safety of patients or residents, THE FIRST STEP IS TO CONTACT HOSPITAL MANAGEMENT. If management did

not address or resolve your concerns, contact the Joint Commission. SUBMIT A COMPLAINT ONLINE:

https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/ PHONE: 800-994-6610 FAX: EMAIL: [email protected] MAIL: Office of

Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 6018