Access va health care during federal holidays anytime of the day or night with va health connect | va tomah health care | veterans affairs
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VA Health Connect provides Veterans with the “Right Care, Right Now” by providing convenient access to trusted VA professionals who can give them integrated, coordinated care to meet their
needs. This program is a shift in culture and a renewed focus on Veteran-centric care VA Health Connect includes the following care services: PHARMACY SERVICES to refill and renew
prescriptions, ask medication-related questions, receive medication education and review treatment plans. PRIMARY CARE SCHEDULING AND ADMINISTRATIVE SUPPORT to help Veterans make, change, or
cancel appointments, relay a message to the Veterans care team and receive additional information about VA services. CLINICAL TRIAGE (previously known as Telephone Care Service or Nurse
Advice Line) to talk to a Registered Nurse and discuss new or worsening medical or mental health concerns and receive recommendations for health care needs. This may also include VIRTUAL
CLINIC VISITS with a VA Health Connect Doctor by phone or video to discuss healthcare needs. NOTE: Pharmacy and Clinical Triage services are 24/7 now and Primary Care Scheduling is expected
to be 24/7 in early 2023. Speak to a VA Health Connect professional by dialing your VA Medical Center or Community Based Outpatient Clinic and select option 1 FOR PHARMACY, 2 FOR
SCHEDULING, or 3 FOR CLINICAL TRIAGE. VA Health Connect creates extra access options for Veterans who need quick, reliable healthcare services, but not in-person treatment. Veterans who use
VA Health Connect may hear a different voice than they are used to speaking with, but that VA professional has the access to the same tools and training to properly service Veterans.
Veterans will also continue to have access to the full range of in-person services available through their local VA healthcare facilities. This is not a substitute for an emergency
department. Veterans with medical or mental health emergencies should call 911, the Veterans Crisis Line at 988, or go to the nearest emergency department. For additional information click
here to learn more.